The Ultimate Ticketing OS & Project tracker for Freelancers

Manage clients like a
Fortune 500 agency.

Create isolated workspaces, handle Incidents with ITIL naming, track Change approvals, and manage projects. Stop using chaotic emails for client support.

Everything you need to deliver.

Powerful features wrapped in an elegant, minimal interface.

Isolated Workspaces

Give every client their own branded portal. Keep their data, tickets, and communications completely separate and secure.

Change Approvals

Enforce rigorous workflows. Require explicit sign-off from designated client stakeholders before resolving critical Changes.

Project Tracker

Let clients follow progress in real-time. Share milestones, task updates, and timelines directly within their dedicated workspace.

ITIL-Ready Naming

Automatically organize work streams with industry-standard tags like INC- (Incidents), REQ- (Requests), and CHG- (Changes).

Email Notifications

Stay updated with automated Resend alerts. Get notified instantly for new tickets, status changes, and client comments.

Secure Authentication

Professional security for you and your clients. Dual-option login via Google OAuth or verified email registration.

Loved by Top Professionals

Real feedback from freelancers and agencies using Batein.

"Batein completely eliminated email tag with my clients. They log into their workspaces and approve design changes instantly."

S

Sarah Jenkins

UI/UX Designer

"The Change Approval workflow feature alone is worth $100/mo. It protects me from scope creep and undocumented client demands."

A

Alex Chen

DevOps Consultant

"We manage 15 distinct clients across 15 workspaces. Batein is the elegant, lightweight solution Jira could never be."

M

Maria Rodriguez

Digital Agency Owner

"I tried Zendesk but it was too complex. Batein is built exactly for solo devs handling multiple retainers."

D

David Kim

Freelance

"My clients love having their own branded portal. It makes my 1-person business look like a Fortune 500 agency."

E

Emma Wilson

Marketing

Simple, Transparent Pricing

Start for free. Upgrade when you need more power.

Free

$0/mo
  • 1 Workspace
  • Up to 50 Tickets
  • 1 Notebook (5 Pages)
  • Share with 2 Customers
  • 100 MB Storage
  • 5 MB Max File Size
Get Started
RECOMMENDED

Pro

$2/mo
  • 10 Workspaces
  • Unlimited Tickets
  • Unlimited Notebooks
  • Unlimited Customer Sharing
  • 1 GB Storage
  • 5 MB Max File Size
Upgrade Now

Max

$6/mo
  • Unlimited Workspaces
  • Unlimited Tickets
  • Unlimited Notebooks
  • Priority 24/7 Support
  • 5 GB Storage
  • 10 MB Max File Size
  • Additional storage: $1 per 1GB
Get Max

Ready to elevate your client experience?

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No credit card required. Upgrade anytime.